WALL STREET ENGLISH
Language Teacher
2007 - Present
Teach general and business English to adults, mainly multinational company employees from all levels of management. Grade and monitor students’ performance preparing periodical reports. Prepare students for IELTS, CAE, TOFL and other exams. Current and past assignments include courses with IGP Decaux, Armani, Helbiz, Astra-Zeneca
STARHOTEL ROSA
Front desk Clerk
1999 - 2007
Guest check-in, check-out, guest accounting functions, telephone switchboard operation andgeneral back office work: reservations, invoicing and payment of travel agent commissions.
FREE LANCE
Language teacher, translator/interpreter
1993 - 1999
Taught general and business English and Spanish classes to groups and individual students from all learning levels. Provided written and oral interpreting services from-into Italian, English and Spanish.
AMERICAN AIRLINES
Internal Sales Agent
1991 - 1992
Guest check-in, check-out, guest accounting functions, telephone switchboard operation andgeneral back office work: reservations, invoicing and payment of travel agent commissions.
CIRC. FILOLOGICO MILANESE - Milan
Language Teacher
1990 - 1992
Guest check-in, check-out, guest accounting functions, telephone switchboard operation andgeneral back office work: reservations, invoicing and payment of travel agent commissions.
EASTERN AIRLINES
Ticket Agent
1988 - 1990
Ticketing, check-in,cashier,reservations, general passenger assistance such as handling special needs, requests and all stages of lost baggage claims. Responsible for monitoring arrivals, departures and making announcements in that regard.
NATIONAL CAR RENTAL - Logan Apt, Boston
Rental Agent
1984 - 1986
Rental car check-in and check-out, reservations, cashier. After promotion to Group Leader was also responsible for petty cash funds, credit approvals and supervision of shift’s Rental Agents.